Three of the biggest marketing trade bodies on Thursday sent an open letter to the Coalition for Better Ads essentially arguing that companies like Google shouldn’t be judge, jury and executioner when it comes to blocking annoying ads.
The letter from the Interactive Advertising Bureau, the Association of National Advertisers and the American Association of Advertising Agencies says they are “united” in the effort to remove the ads now marring the online experience. And it does not call out Google by name. But it does say programs to “diminish unacceptable user experiences must be based on industry-wide self regulation, and not left to individual browser companies or other delivery technology companies to implement according to their own interpretations and assessment processes.”
Google said in June that its popular Chrome browser will soon come preinstalled with technology to block unpopular ad formats. People familiar with the matter tell Ad Age that Google did not know the trade group’s letter was coming when it did, suggesting that relations between the company and the rest of the industry are strained over the matter.
The industry formed the Coalition for Better Ads last fall to determine which ad units undermine consumers’ internet experience and, by extension, push people into the arms of ad blockers. (Founding members included both Google and the trade groups that wrote the new letter.) Coalition research among some 25,000 people, part of an effort to develop a “Better Ads Standard,” subsequently identified popup ads, autoplay videos with sound and too many simultaneous ads as some of the least-welcome ad experiences online.
In June, Google came out and said Chrome would soon automatically “filter” out the most annoying ads that publishers try to serve. In August, it sent emails to publishers including Forbes, the Los Angeles Times, The Independent, TV Guide and the Chicago Tribune warning that their websites didn’t meet the Better Ads Standard.
Now the industry has gone public with its opposition to Google’s plan. (Microsoft joined the Coalition for Better Ads last month, but hasn’t said its Edge browser will joing Chrome in filtering annoying ads.)
More so, it appears that the IAB, ANA and 4As want to weaken the whole standard by requesting that participation be voluntary. That means publishers could continue running annoying ads if they choose, without a vigilante web browser stepping in to overrule their decisions. It also seems to undermine the Coalition’s effort to head off the adoption of ad blocking software over which the industry has little if any influence.
“Restrictive regulatory systems imposed by fiat, particularly by platforms with tremendous market power over brands, agencies, the creative process, retailing, and the publishing infrastructure, will impose unmanageable costs on these and other constituents,” the letter says. It continues:
It will force all news, entertainment, services, marketing, company strategy – indeed, all public communications and much private communications – through multiple sluice gates, each owned and operated by a different technology giant.
We already are seeing such chaos develop, with Apple recently imposing its own heavy-handed cookie standards that risk disrupting the valuable advertising ecosystem that funds much of today’s digital content and services. This private, walled-garden approach to Internet advertising and content regulation is untenable. Imposition of these fragmented ‘regulatory’ regimes by dominant platforms will force consolidation among the makers and marketers of media, and of the goods and services on which the media depend for support, and which in turn rely on the media for access to consumer markets.
Google positioned the group’s letter as good news.
“We are excited to see the IAB, ANA and 4A’s propose a tactical solution for browser companies who want to support the Better Ad Standards and improve the ad experience for users across the web,” it said in a statement to Ad Age. “We will continue to work with the Coalition for Better Ads to determine how Chrome will support the Standard.”
You can read the letter sent Thursday in full here.